1. general
All deliveries and services resulting from online orders are exclusively based on these contractual conditions.
The General Terms and Conditions are deemed to have been accepted when the order is placed.

2. prices
The prices quoted are ex works plus statutory value-added tax and packaging.
The shipping costs will be invoiced on a time and material basis.

3. delivery, delivery time, delay in delivery
As far as possible, the contractor will adhere to specified or agreed delivery times.
Should the delivery be delayed by more than 6 weeks due to special circumstances, the customer has the right to withdraw from the contract by written declaration.
If, in the event of default or impossibility, the customer claims damages for non-performance, this shall be limited to a maximum of 5% of the purchase price in the event of slight negligence and shall only include compensation for the direct damage, in particular not the compensation of lost profit or any other indirect damage. Further claims are excluded.

4. transfer of risk
The risk is transferred to the customer with the dispatch of the goods.
In the case of returns, the customer bears every risk.

5. transport damage
The customer must ensure that the goods are in good condition on receipt.
Complaints about transport damage must be made directly to the transport company.

6. payment
Payment for the goods must be made by bank transfer in accordance with the terms of payment stated on the invoice.
Cheques and bills of exchange are not accepted.
The contractor can insist on prepayment for first transactions.
In case of default of payment, default interest of 5% above the respective discount rate will be charged.

7. retention of title
The delivered goods remain the property of the contractor until all claims have been paid, including any costs and interest.
Until full payment, the goods may not be sold, given away, pledged, assigned as security or disposed of in any other way.
As long as the goods are the property of the contractor, the client must ensure that they are treated with care.

8. warranty
Complaints regarding scope of delivery, material defects, wrong deliveries and quantity deviations must be made in writing immediately, at the latest within one week after receipt of the goods.
In the event of justified complaints, missing quantities will be delivered subsequently and the goods will be exchanged, taken back or a price reduction granted subject to exclusion.
Complaints about a delivered part do not entitle to a complaint about the entire delivery.

Unless otherwise stated, the warranty period is generally 6 months from the date of delivery. In the event of justified complaints within the warranty period, we shall, at our discretion, either rectify the defect or make a replacement delivery.
Further claims for damages are excluded.
The assertion of warranty claims always requires a written notice of defects.
Unannounced and unfree returns will not be accepted.
No warranty can be assumed for defects in the goods which have arisen for the following reasons:
- unsuitable or improper use or utilization
- above-average stress
- faulty assembly or commissioning by the customer or third parties commissioned by him
- Normal wear and tear
- incorrect or negligent treatment

Furthermore, wearing parts are excluded from the warranty. This applies in particular to skittles, pins, balls, ropes, shoes, belts, centering rings, wooden and rubber parts.

9. privacy
The contractor is entitled to process the data required in the context of the business relationship within the meaning of the Federal Data Protection Act, in particular to collect and store such data.
A passing on of these data for purposes, which are not in connection with the completion of the order, is excluded.

10. miscellaneous
The invalidity of individual points of these General Terms and Conditions shall not affect the validity of the remaining points. The invalid provision shall be replaced by a new provision which comes as close as possible in its economic effect to the invalid provision.

11. place of performance and jurisdiction
The place of performance and jurisdiction for contracts that are concluded including these GTC is the contractor's registered office.

Firm Steffen Laschke, Bowling and Skittle alleys
Gewerbering 3, D - 06333 Hettstedt